Returns & Exchanges
At Cutlery and More, we stand behind the quality of our premium kitchenware and offer a hassle-free 30-day return policy for unused items in their original packaging. Whether you are unsatisfied with a knife's balance or changed your mind about a cookware set, we are here to ensure your kitchen is equipped perfectly.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a return authorization.
- 2.Pack with Care
Securely place the unused items in their original manufacturer packaging and include all inserts, then pack them into a sturdy shipping carton to prevent damage.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned products, we will issue a full refund to your original payment method within 5 to 7 business days.